Reference

Privacy Policy for your lataday account

We set out how lataday handles the details you share when you open an account, move through the wallet, or ask us to change records.

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lataday Privacy Policy for your lataday account
CONTACT ROUTES

Ways to reach our team

If you want a copy of your records or want a change made, send us the request from the email linked to your account or from the contact form in your account area. We verify identity before we share anything or update records, because we only send personal data to the right person. You can also use the same path for questions about cookies, retention, or consent.

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Email request

Write from the address tied to your account, include the phone number on file, and say what you want changed. We use that to verify identity before sending records or making updates, which keeps your data with the right person.

In-account message

If you can log in, send the request through the support form in your account area. That keeps the message linked to the right profile and helps us answer without asking for extra details.

Postal request

You can send a signed request with your account details if you need a paper trail. We check identity first and then handle access, correction, or deletion where local law permits.

STORAGE AND ACCESS

What stays protected in your account

Our privacy handling is built around the account you create, the device you use, and the payments you choose.

Account details

We keep the contact and login details you submit so we can identify your account, send service messages, and answer requests. Device logs may also show the time and place of access for security checks.

Session cookies

Cookies help the site keep you signed in, remember language choice, and protect each session from repeat checks. You can clear them in your browser, though some settings may reset after that.

Wallet records

When a deposit or withdrawal is made through UPI, Paytm, or PhonePe, we keep the transaction trail needed for reconciliation and verification. Those records are used only to confirm movement of funds and resolve errors.

Security checks

We may record failed logins, device changes, and unusual requests so we can spot account misuse and stop unauthorised access. That data stays tied to the account and is reviewed only when needed.

Retention rules

We keep records only as long as they are needed for support, fraud checks, dispute handling, or legal duties. After that period, they are removed or anonymised where local law allows.

Your requests

If you ask for access, correction, or deletion, we first confirm that the request comes from you or your authorised contact. Once verified, we process it within the limits that apply in your region.

Common questions about your data

These questions cover the most common privacy points tied to your account, payment trail, and support requests. Each answer reflects how we handle records for India, with access and changes available where local law permits. If your case needs a closer look, use the same contact path as the rest of the page and we will match the request to your account before acting.

We keep the contact details, login record, device signal, and the wallet trail that helps us verify your profile. If you add a support request, we store that message with the account so we can answer it properly.

Cookies help us remember session state, language choice, and basic security settings. They also reduce repeated checks when you move between pages, and you can clear them in your browser if you want a fresh session.

Yes. Send the request from the email or contact path linked to your account, tell us what needs to change, and we will verify identity before updating the record where local law allows.

We keep it only for the period needed to run the account, settle wallet movements, answer support issues, or meet legal duties. After that, records are removed or anonymised when the law lets us do so.

Payment handling passes only the details needed to route, verify, and reconcile the transaction. We do not use those records for unrelated purposes, and the trail stays linked to the account that made the request.

Use the email or in-account form tied to your profile, include your account email and the phone number on file, and say whether you want access, correction, or deletion where allowed.

Access depends on local law. If the service is available where you are, we handle the same privacy rules and only process the records needed for your account and support requests.

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